Strategic Learning and Quality Assurance Professional
1 day ago
We are seeking a highly skilled Strategic Learning and Quality Assurance Professional to join our team at the LIFELONG LEARNING INSTITUTE PTE. LTD. in Singapore.
Estimated Salary: SGD 5,500 - 7,500 per month
This is an exciting opportunity to work in a dynamic environment where you will be responsible for promoting lifelong learning, upskilling, and career planning across various platforms. As a key member of our team, you will oversee and manage the quality assurance of Advisory Services, identify learning needs, and develop training interventions. Your role will involve leveraging insights from trends, performance metrics, and stakeholder feedback to ensure that advisory services maintain standards of excellence.
Key Responsibilities
- Develop a deep understanding of the Continuing Education and Training (CET) landscape, including job roles, skills in demand, career progression pathways, and agency programs.
- Conduct needs analysis to identify training requirements and develop targeted interventions for internal and external stakeholders.
- Create effective and engaging training materials and content to address specific learning needs.
- Apply adult learning principles and instructional design methodologies to deliver high-quality training experiences.
- Provide ongoing coaching to reinforce learning and support professional development.
Quality Assurance
- Ensure advisory services meet quality standards by adhering to established processes, guidelines, and industry best practices.
- Conduct internal audits to verify adherence to established standards and provide recommendations for improvement.
- Review and manage case notes quality to support data-driven insights.
- Leverage data and feedback to continually refine and improve quality standards.
- Compile reports and presentations related to monthly feedback and audit findings.
Requirements and Qualifications
- Possess a tertiary qualification in a relevant field.
- At least 1 year of relevant experience in quality assurance, training, or a related field.
- Familiarity with quality assurance programs and processes.
- Strong organizational and data management skills, with the ability to manage monthly reporting.
- Creative skills to develop visually appealing materials.
- Detail-oriented with experience in conducting audits or reviews to ensure quality standards.
- Proficiency in using Microsoft Office, especially Excel and PowerPoint, and design software for creating materials.
About Us
The LIFELONG LEARNING INSTITUTE PTE. LTD. is a leading provider of lifelong learning solutions. We are committed to promoting lifelong learning, upskilling, and career planning across various platforms. Our team is dedicated to delivering high-quality training experiences that meet the evolving needs of individuals and organizations.
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