Ambulance Fleet Coordinator

2 days ago


Singapore beBeeAmbulance Full time $45,000 - $55,000
Operations Call Center Executive

We are seeking a highly skilled Operations Call Center Executive to join our team. The ideal candidate will have a strong background in coordinating ambulance fleets and possess excellent communication skills.

The role will involve managing non-emergency ambulance bookings, planning and allocating cases to our ambulance team, routing planning, managing crew roster & equipment, and ensuring smooth running of daily operations.

Key Responsibilities:

  • Perform email + call-taking functions include but not limited to enquiries, bookings, feedback
  • Ensure accuracy of booking records
  • Plan resource deployment according to project requirement
  • Ensure operationality of crew and equipment
  • Assign daily crew pairing and monitor crew movements
  • Verify crew attendance and allowances
  • Route planning for optimised vehicle efficiency
  • Collect daily cash and ensure accuracy of cash records
  • Perform any other office duties, as assigned by supervisor/manager

Requirements:

  • Diploma (minimum requirement)
  • Clear statement of language capability in resume/CV
  • Good interpersonal and communication skills, multilingual an added advantage
  • Able to work in a fast-paced environment
  • MS Excel & WhatsApp knowledge
  • Able to commit weekend and work overtime when needed
  • Relevant experience in coordinating ambulance fleets (bonus)
  • Training will be provided
  • You may/will have roster Night duty and weekend duties monthly

Work Location:

  • (7mins walking distance from Yio Chu Kang MRT station)

Please state your language/dialects capability clearly in resume/CV.

Mentoring Listening Skills Customer Experience Quality Assurance Interpersonal Skills Mandarin Chinese Multilingual Adaptability Teamoriented Team Lead Excel Ambulance Customer Services Call Center



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