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Ambulance Operations Coordinator

2 weeks ago

Singapore beBeeOperations Full time $4,000 - $6,000

We are seeking a highly skilled Operations Executive to join our team. As an Operations Executive, you will play a crucial role in managing non-emergency ambulance bookings, planning and allocating cases to our ambulance team, routing and managing crew roster & equipment, and ensuring the smooth running of daily operations.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. A strong ability to multitask, prioritize tasks, and meet deadlines is essential. Additionally, the successful candidate will have a high level of proficiency in Microsoft Excel and WhatsApp.

Beyond the technical requirements, we are looking for someone who is passionate about providing exceptional customer service and has a genuine interest in working in the healthcare industry. If you are a motivated and results-driven individual who thrives in a dynamic environment, we encourage you to apply for this exciting opportunity.

Responsibilities include:

  • Performing email and call-taking functions, including enquiries, bookings, and feedback
  • Ensuring accuracy of booking records
  • Planning resource deployment according to project requirement
  • Ensuring operationality of crew and equipment
  • Assigning daily crew pairing and monitoring crew movements
  • Verifying crew attendance and allowances
  • Route planning for optimized vehicle efficiency
  • Collecting daily cash and ensuring accuracy of cash records
  • Performing any other office duties assigned by supervisor/manager

Requirements include:

  • A minimum Diploma qualification
  • Clear language capability stated in resume/CV
  • Good interpersonal and communication skills, with multilingualism being an added advantage
  • Able to work in a fast-paced environment
  • MS Excel and WhatsApp knowledge
  • Able to commit to weekend and overtime duties when needed
  • Relevant experience in coordinating ambulance fleets (bonus)

Additional benefits include attractive performance incentives and bonuses, career advancement opportunities, and salary commensurate with relevant working experience. We also offer training and development programs to support your growth and success.

This is an exciting opportunity to join our team and contribute to the delivery of exceptional healthcare services. If you are passionate about making a difference in people's lives, we encourage you to apply for this role today.