IT Infrastructure and Network Executive

2 weeks ago


Singapore ST LUKE'S ELDERCARE LTD. Full time
Executive, Infrastructure and Network

We are seeking a highly skilled and experienced Executive, Infrastructure and Network to join our team at ST LUKE'S ELDERCARE LTD.

Key Responsibilities:
  • Provide technical assistance to employees in person, via phone, email, or remote access.
  • Install, configure, test, and maintain network-related operating systems, applications, software, and management tools.
  • Identify and escalate urgent situations, track and route problems, and document solutions.
  • Troubleshoot, diagnose, and resolve hardware, software, and network system problems.
  • Assist in managing and maintaining network infrastructure, including switches and Wi-Fi access points.
  • Create network and email accounts for new users.
  • Set up computers for new users and ensure timely delivery of tools to users in various locations.
  • Conduct IT audits and certification processes.
  • Assist in drafting IT security and governance SOPs.
  • Facilitate end-user training to ensure correct usage of IT equipment.
Requirements:
  • Higher Nitec or Diploma in IT, Engineering, or a similar discipline.
  • At least 3 years of experience in a service desk or helpdesk environment.
  • Proactive, resourceful, and willing to learn and take on responsibilities.
  • Team player with strong analytical, communication, interpersonal, and organizational abilities.
  • Capable of working independently and under time constraints.
  • Proficient in Microsoft Office applications.

Tell employers what skills you have



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