Operations Associate

3 days ago


Singapore TP ICAP MANAGEMENT SERVICES (SINGAPORE) PTE. LTD. Full time
Job Title: Operations Associate

TP ICAP MANAGEMENT SERVICES (SINGAPORE) PTE. LTD. is seeking a highly skilled Operations Associate to join our team. As an Operations Associate, you will play a critical role in supporting the Head of Brokerage & Trade Management and be responsible for the delivery of Business As Usual (BAU) activities, developing Subject Matter Expertise, and providing exceptional service to our clients.

Key Responsibilities:
  • Maintain high-quality, clean data by adhering to a strict governance and controls framework.
  • Provide business brokerage analysis reports for brokerage rate negotiation with customers.
  • Liaise closely with the front office and back office to provide accurate rates and product lists for all brokerage agreements.
  • Work closely with front and back stakeholders on all matters related to brokerage and client data, including brokerage investigations to resolve any debt collection issues.
  • Support the Team Manager by driving system integration projects, cross-training team members on multi-branded processes/services, and providing SME support to the Ops team and wider teams in the company.
  • Design and implement process excellence within Operations using automation tools to mitigate operational risk and time savings.
  • Act as a liaison to and provide support for internal or external audits, as delegated by the Team Manager.
  • Collaborate with IT on the delivery of Operations-sponsored enhancements and IT technical developments, including requirements gathering, UAT, and post-release support.
Requirements:
  • Demonstrable experience/knowledge of data-oriented processes, across multiple sources and systems.
  • Experience of operational workflows and how data is used and maintained through the trade lifecycle.
  • A broad base of operations knowledge and experience.
  • Sound knowledge of the financial markets and financial regulation affecting client lifecycle management.
What We Offer:

As an Operations Associate at TP ICAP MANAGEMENT SERVICES (SINGAPORE) PTE. LTD., you will have the opportunity to work with a world-leading provider of market infrastructure, supporting our clients with access to global financial and commodities markets. You will be part of a dynamic team that is committed to providing exceptional service and driving innovation in the financial services industry.

We are looking for a highly skilled and motivated individual who is passionate about delivering exceptional service and driving process excellence. If you are a team player with a strong work ethic and a desire to learn and grow, we encourage you to apply for this exciting opportunity.



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