Freight Forwarding Operations Manager

5 days ago

Singapore beBeeRegional Full time $60,000 - $100,000
Job Summary

We are seeking a highly skilled Regional Program Executive to lead and oversee the end-to-end process of onboarding and implementing new business accounts.

  • This includes ensuring a smooth transition and alignment with company standards.
  • You will provide support to Program and Project Managers across both internal and external customer projects, assisting in the planning, execution, and delivery of key initiatives.
Key Responsibilities:
  • Develop detailed project plans, including Gantt charts and flow diagrams, to outline timelines, milestones, and key deliverables.
  • Design, write, and refine Standard Operating Procedures (SOPs) to ensure consistency and operational efficiency across business functions.
  • Conduct training sessions for local branch offices to ensure seamless adoption of new processes, systems, and tools.
  • Organize and lead key progress meetings, providing timely updates to project stakeholders on implementation status, risks, and milestones.
  • Develop and implement automated reporting solutions to streamline data collection, analysis, and decision-making processes.
  • Enhance and deploy Electronic Data Interchange (EDI) systems, ensuring alignment with business needs and IT infrastructure.
  • Collaborate with the IT department to manage and execute new EDI implementations, ensuring integration with existing systems and processes.
  • Identify opportunities for process optimization, working closely with cross-functional teams to design and implement enhancements.
  • Review and provide feedback on work instructions (WIs) created by other account teams to ensure alignment with best practices and operational standards.
  • Provide business insights and consultation to Regional IT teams, supporting the alignment of IT solutions with business goals and requirements.
Requirements

To be successful in this role, you should have:

  • At least 2 years' experience in the freight forwarding/logistics industry with a relevant college or university degree.
  • Air/Ocean Freight experience is an asset.
  • Proficiency in Microsoft Excel, Teams, Word, and PowerPoint.
  • The ability to learn new systems and software quickly.
  • Experience in at least one aspect of freight forwarding Operations, preferably Export or Import.
  • Detail-oriented and able to manage your own schedule well.
  • Good time management skills.
  • Strong teamwork and interpersonal skills.
  • Able to work remotely and deliver key tasks completed on time.
  • Good command of Written and Spoken English.

This role requires strong program management skills, attention to detail, and excellent communication skills. If you are a motivated and organized individual who enjoys working in a team environment, we encourage you to apply.

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