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Store Operations Director

2 weeks ago

Singapore DR HANNAH TCM PTE. LTD. Full time
Job Overview

The Store Operations Director role at DR HANNAH TCM PTE. LTD. is a challenging opportunity for a highly skilled professional to lead the sales, customer service, and operations functions of our retail store.

Main Responsibilities
  • Sales & Customer Service: Drive sales targets by promoting services and products, handle customer inquiries and resolve complaints in a timely manner, ensuring high service standards.
  • Inventory & Operations: Manage stock levels, order supplies, maintain a clean and well-maintained facility that complies with hygiene regulations.
  • Financial Management: Monitor budgets, control costs, analyze sales reports, and manage cash flow. Implement promotions and marketing initiatives to drive business growth.
  • Clienteling: Build lasting client relationships by maintaining accurate and secure client information.