Retail Sales Manager

24 hours ago


Singapore SUNSMART SG PTE. LTD. Full time
Retail Shop Sales Manager

SUNSMART SG PTE. LTD. is seeking a highly motivated and experienced Retail Shop Sales Manager to lead our retail store team. As a key member of our sales team, you will be responsible for driving sales growth, maintaining excellent customer service, and overseeing the day-to-day operations of the store.

Key Responsibilities:
  • Achieve and maintain sales Key Performance Indicators (KPIs)
  • Provide exceptional customer service and build long-term relationships with clients
  • Oversee the day-to-day operations of the retail store, including inventory management and stock control
  • Motivate and build teamwork among colleagues, maintaining a positive and productive work environment
  • Drive and lead the team to achieve sales targets without compromising service excellence
  • Ensure adherence to health and safety regulations and maintain high standards of cleanliness and hygiene
  • Manage conflict resolutions and client complaints in a professional and timely manner
Requirements:
  • Possess excellent communication and interpersonal skills
  • Able to work retail hours, including weekends and public holidays
  • Proficient user of MS Office software and POS system
  • Service-oriented and passionate about delivering exceptional customer service
  • Strive to achieve sales targets while maintaining high service standards
  • Honest and disciplined, with a friendly and approachable disposition
  • Good team player with a positive working attitude
  • Retail sales experience preferred

Tell us about your skills:

  • Customer Service Skills
  • Sales
  • Interpersonal Skills
  • Inventory Management
  • Exceptional Customer Service
  • Retail Sales
  • MS Office
  • Windows
  • Office Software
  • Team Player
  • Customer Service
  • Disposition
  • Service Excellence
  • Conflict Resolution


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