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Customer Service Role

3 weeks ago

Singapore beBeeCustomerService Full time $1,800 - $2,500
Customer Service Representative Job Description

We are seeking a highly skilled and experienced Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong commitment to providing exceptional customer service.

Job Responsibilities:
  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
Requirements:
  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required
Benefits:
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
Work Environment:

This is a part-time position with a flexible schedule. The ideal candidate will be able to work independently and as part of a team. This role requires frequent communication with customers, associates, and leaders.

The selected candidate will be responsible for maintaining a clean and organized workspace, meeting productivity standards, and adhering to company policies and procedures.