Customer Service Role
4 days ago
We are seeking a highly skilled and dedicated customer service representative to join our team.
- The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and be able to handle multiple tasks simultaneously.
As a customer service representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.
You will also be required to investigate damages found on vehicles, assess the cost of repairs, and follow up with customers.
Additionally, you will assist with accident reports and follow-ups, as well as assist with the recovery of vehicles if required.
Required Skills and Qualifications:- Strong familiarity with office productivity software and web technologies.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Experience in enforcement, collection, or a related field is an asset.
- Having a Class 3 or Class 2B driving license is advantageous.
By excelling at this role, you will contribute to maintaining a high level of customer satisfaction and ensuring that our vehicles are always in top condition.
This is an exciting opportunity to join our team and make a real difference in the lives of our customers.
Others:Investigation
Enforcement
Problem Solving
Positive Team Player
Web Technologies
Vehicles
Class 3 Driving License
Fraud
Communication Skills
Microsoft Word
Eye for Details
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