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Senior CRM Business Analyst

3 weeks ago

Singapore PEOPLE PROFILERS PTE. LTD. Full time
About Us
People Profilers Pte Ltd is a leading provider of HR services, dedicated to helping businesses succeed through effective talent management and development. We are committed to delivering exceptional results and building long-term relationships with our clients.

Job Description:

We are seeking a seasoned Senior CRM Business Analyst to join our team. In this role, you will play a critical part in driving business growth and improving customer engagement through strategic use of our CRM system.



Key Responsibilities:
  • Analyze business requirements and develop tailored CRM solutions to meet business needs.
  • Work closely with stakeholders to understand business objectives and identify opportunities for improvement.
  • Design and implement effective business processes and workflows, ensuring seamless integration with the CRM system.
  • Provide coaching and guidance to users on CRM best practices and system usage, ensuring maximum value realization.