Front Desk Ambassador
1 day ago
We are seeking a skilled Front Desk Agent to join our team at the Singapore Marriott Tang Plaza Hotel. This is an exciting opportunity to work in a dynamic environment and provide exceptional service to our guests.
About the Role
This role will involve handling guest inquiries, responding to their needs, and ensuring that their stay with us is memorable and enjoyable. The ideal candidate will possess excellent communication skills, be proactive, and have a positive attitude.
The successful candidate will be responsible for managing the front desk console, receiving and transferring calls, providing information to guests, taking down messages, and ensuring that checklists are completed accurately. Additionally, they will monitor telephone printers, assist with emergency procedures, and update the Back Office information whiteboard regularly.
Key Responsibilities
- Manage the front desk console, ensuring that all guest requests are handled efficiently and professionally.
- Receive and transfer calls to respective extensions and rooms, providing accurate information to guests.
- Assist guests with outgoing phone calls, new reservations, and respond to their queries in a timely manner.
- Maintain effective service standards, adhering to the hotel's Corporate Image, Grooming Standards, SOPs, Departmental Policies, and Corporate Policies.
- Process cash transactions, following accounting procedures and policies, and handle bank drops securely.
Requirements and Qualifications
To succeed in this role, you will need:
- A professional certificate or diploma in a relevant field.
- 1-2 years of experience in call center operations or a similar role.
- Excellent communication, interpersonal, and problem-solving skills.
- Able to work in a fast-paced environment, rotating shifts as required.
What We Offer
In return for your hard work and dedication, we offer a competitive salary of SGD 35,000 - SGD 45,000 per annum, depending on experience, plus additional benefits including medical insurance, meal allowances, and opportunities for career growth and development.
-
Front Desk Ambassador
8 hours ago
Singapore BIDEFORD HOUSE PTE. LTD. Full timeRole OverviewWe are seeking an exceptional Front Desk Ambassador to join our team at COMO Orchard. As a key member of our hospitality team, you will be responsible for delivering world-class front desk services, ensuring seamless guest experiences, and collaborating with colleagues to drive operational excellence.
-
Front Desk Ambassador
7 days ago
Singapore LVND HOTELS PTE. LTD. Full timeAn exciting opportunity has arisen for a Front Desk Ambassador at LVND HOTELS PTE. LTD.Estimated Salary: $25,000 - $35,000 per annumAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Ambassador. As the first point of contact for our guests, you will be responsible for providing exceptional service...
-
Front Desk Ambassador
5 days ago
Singapore SHUN TAK REAL ESTATE (SINGAPORE) PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled and experienced Front Desk Ambassador to join our team at Artyzen Singapore. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and creating memorable experiences for our guests.
-
Front Desk Ambassador
7 days ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timePERSOLKELLY SINGAPORE PTE. LTD. is seeking a Front Desk Ambassador to join our team in delivering exceptional customer service.About the RoleThis role is responsible for creating a warm and welcoming first impression for our guests, ensuring they have a comfortable and enjoyable stay with us.Job ResponsibilitiesWe are looking for someone who can greet guests...
-
Front Desk Ambassador
7 days ago
Singapore GRAND HYATT SINGAPORE Full timeJob OpportunityWe are seeking a highly skilled and experienced Front Desk Ambassador to join our team at the Grand Hyatt Singapore.Company OverviewThe Grand Hyatt Singapore is a world-class hotel located in the heart of the city, offering luxurious accommodations and exceptional service to our guests.Salary and BenefitsWe offer a competitive salary range of...
-
Front Desk Ambassador
5 days ago
Singapore PENINSULA EXCELSIOR SINGAPORE, A WYNDHAM HOTEL Full timeAt Peninsula Excelsior Singapore, a Wyndham Hotel, we are seeking a highly skilled and customer-focused Front Desk Ambassador to join our team. The successful candidate will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and resolving any issues promptly.Key Responsibilities:Assist guests with...
-
Front Desk Ambassador
7 days ago
Singapore VILLAGE HOTEL BUGIS Full timeVillage Hotel Bugis Job OpportunityAs a Front Desk Ambassador at Village Hotel Bugis, you will play a vital role in ensuring the exceptional experience of our guests. We are seeking a skilled and courteous team member to join our Front Office team.Job Expectations:Closely collaborate with the Assistant Manager to provide top-notch services to our...
-
Front Desk Ambassador for Serviced Apartments
3 weeks ago
Singapore Kuok Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Front Desk Ambassador to join our team at Great World Serviced Apartments, a company under Allgreen Properties Ltd.In this role, you will be responsible for creating a warm and welcoming environment for our residents, ensuring their stay with us is nothing short of exceptional. You will be...
-
Front Desk Ambassador
5 days ago
Singapore THE FULLERTON HOTEL Full timeThe Fullerton Hotel seeks a highly skilled and enthusiastic Front Desk Ambassador to join our team.Job Summary:This role is responsible for providing exceptional service to guests, ensuring their needs are met and exceeded at all times. The ideal candidate will possess excellent communication skills, be knowledgeable about local attractions and services, and...
-
Front Desk Ambassador for a Thriving Spa
3 days ago
Singapore JIE SHUN JIA Full timeWe are seeking an experienced Front Desk Ambassador to join our team at Jie Shun Jia SPA. As the first point of contact for our clients, you will be responsible for providing exceptional customer service and creating a warm and welcoming atmosphere.**Job Summary:**The ideal candidate will have excellent communication skills, both written and verbal, and be...
-
Front Desk Ambassador
3 weeks ago
Singapore Dusit Thani Laguna Singapore Full timeJob SummaryTo provide exceptional service and create lasting impressions for our guests. As a Front Desk Ambassador, you will be the first point of contact for our visitors, setting the tone for their stay with Dusit Thani Laguna Singapore.Key Responsibilities:Welcome and assist guests upon arrival, ensuring a smooth check-in process and providing a warm...
-
Front Desk Ambassador
5 days ago
Singapore PENINSULA EXCELSIOR SINGAPORE, A WYNDHAM HOTEL Full timeWe are seeking a skilled and detail-oriented Front Desk Ambassador to join our team at Peninsula Excelsior Singapore, a Wyndham Hotel. In this role, you will be responsible for ensuring that all guests have a seamless and enjoyable experience from the moment they arrive.Key Responsibilities:Usher guests to their seats in a timely and efficient mannerMaintain...
-
Front Desk Ambassador
2 days ago
Singapore NAUMI HOTELS SG PTE. LTD. Full timeHotel Front Desk Representative Job SummaryWe are seeking a motivated and detail-oriented Hotel Front Desk Representative to join our team at NAUMI HOTELS SG PTE. LTD.This is a full-time position that requires excellent communication skills, a positive attitude, and the ability to work independently in a fast-paced environment.About the RoleThe successful...
-
Front Desk Ambassador
5 days ago
Singapore RS RECRUITMENT AGENCY LLP Full timeCompany OverviewRS Recruitment Agency LLP is a leading agency in the industry, providing top-notch services to clients.SalaryCompetitive salary range: SGD 35,000 - SGD 45,000 per annum, depending on experience.Job DescriptionWe are seeking an experienced Service Crew to join our team. As a Front Desk Ambassador, you will be responsible for providing...
-
Hotel Front Desk Ambassador
3 weeks ago
Singapore Marriott International Full timeJob Summary:We are seeking a Hotel Front Desk Ambassador to join our team at Marriott International. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable.Key Responsibilities:Greet and escort guests to their rooms, providing directions and assistance as...
-
Front Desk Ambassador
5 days ago
Singapore TWS PTE. LTD. Full timeAbout TWS PTE. LTD.TWS PTE. LTD., a leading player in the hospitality industry, operates a diverse range of pubs and bars, as well as imports and distributes spirits, wines, and liquors. Our company prides itself on providing exceptional customer experiences across six unique concepts.We are currently seeking an experienced Front Desk Ambassador to join our...
-
Hotel Front Desk Ambassador
3 days ago
Singapore HOTEL ROYAL LIMITED Full timeJob Summary:As a Hotel Front Desk Ambassador at HOTEL ROYAL LIMITED, you will be responsible for providing exceptional guest service and ensuring that every stay is memorable. This role involves assisting guests with their luggage, directing them to the reception counter for check-in, and explaining hotel facilities. You will also be responsible for opening...
-
Front Desk Manager
5 days ago
Singapore NORTH LONDON COLLEGIATE SCHOOL (SINGAPORE) PTE. LTD. Full timeJob Title: Front Desk ManagerWe are seeking a highly skilled and experienced Front Desk Manager to join our team at NORTH LONDON COLLEGIATE SCHOOL (SINGAPORE) PTE. LTD.About the Role:The successful candidate will be responsible for managing the day-to-day operations of our school Reception, ensuring a positive experience for parents and visitors. This...
-
Front Desk Ambassador
3 days ago
Singapore CONRAD SINGAPORE ORCHARD Full timeAbout Conrad Singapore OrchardWe are a luxury hotel with thousands of hotels in over 100 countries and territories, offering countless opportunities to delight our guests. From an open door to a welcoming smile and an exceptional experience, we provide a memorable stay for millions of travellers every year.If you appreciate the impact global travel can have...
-
Front Desk Ambassador
5 days ago
Singapore DAISHO DEVELOPMENT SINGAPORE PTE LTD Full timeWe are seeking a highly skilled and motivated Guest Services Agent to join our team at The Westin Singapore.As a Front Desk Ambassador, you will be the first point of contact for our guests, providing exceptional service and ensuring their stay with us is nothing short of unforgettable.About the RoleSchedule services for individuals and large groups using...