Email Correspondence Coordinator

7 days ago


Singapore beBeeCustomerService Full time $3,000 - $4,500

Email Enquiries Specialist

Job Description

We are seeking a highly skilled Email Enquiries Specialist to join our team. As an Email Enquiries Specialist, you will be responsible for responding promptly and courteously to all incoming email enquiries.

Your primary objective will be to gather necessary information from internal teams to provide accurate responses. You will also be responsible for maintaining organized records of correspondence and escalating complex or urgent issues to appropriate personnel as needed.

In addition, you will support the creation and updating of response templates and FAQs.

Required Skills and Qualifications
  • Excellent Written Communication Skills: The ability to clearly and concisely communicate via email is essential for this role.
  • Strong Organizational Abilities: You must be able to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
  • Previous Experience in Customer Service or Administrative Roles: While not mandatory, previous experience in customer service or administrative roles is highly desirable.
  • Proficiency with Email Platforms and Basic Office Software: Proficiency with email platforms and basic office software is required.
  • Ability to Work Independently: You must be self-motivated and able to work independently with minimal supervision.
Benefits

This role offers a range of benefits, including:

  • The opportunity to work in a dynamic and fast-paced environment
  • The chance to develop your skills and expertise
  • A competitive salary and benefits package

About Us

We are a leading organization dedicated to providing exceptional customer service. We are passionate about delivering high-quality solutions that meet the needs of our clients.



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