Email Support Specialist

1 week ago


Singapore beBeeCommunication Full time $4,000 - $6,000

Customer Support Associate Role Overview

This job involves responding to email inquiries with courtesy and accuracy. Your main responsibility will be to handle all incoming customer emails efficiently.

  • Maintaining organized records of correspondence is crucial for this role, along with escalating complex or urgent issues when necessary.
  • You will assist in creating and updating response templates and FAQs.

Key Requirements:

  • Excellent written communication skills are essential for this role, along with strong organizational abilities and attention to detail.
  • Previous experience in customer-facing roles is preferred, along with proficiency in email platforms and basic office software.
  • Ability to work independently and under time constraints, with excellent interpersonal and problem-solving skills.

About This Opportunity

As a Customer Support Associate, you will have the opportunity to multitask, prioritize tasks effectively, and maintain confidentiality when handling sensitive information.

What We Offer

This role offers a chance to develop your skills in a dynamic environment while contributing to delivering excellent customer service.



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