Technical Application Support Specialist
4 days ago
We are seeking a highly skilled Technical Application Support Specialist to join our team at ERP21 PTE LTD. In this role, you will be responsible for providing timely and effective technical support for application-related incidents and service requests.
Key Responsibilities:- Troubleshoot and resolve application issues, both independently and in collaboration with development teams.
- Monitor application performance, identify bottlenecks, and implement performance enhancements.
- Conduct root cause analysis for recurring issues and implement preventive measures.
- Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.
- Maintain documentation related to application configurations, troubleshooting procedures, and known issues.
- Participate in application deployment and release management activities.
- Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.
- Must be a Singapore Citizen or Singapore PR.
- Must have minimum 5 years relevant working experience.
- Strong technical knowledge and experience in supporting enterprise-level applications.
- Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
- Experience with databases and SQL query language.
- Familiar with software development life cycle (SDLC) and ITIL principles.
- Excellent problem-solving and analytical skills.
- Effective communication and collaboration abilities.
- Ability to work under pressure and prioritize tasks in a fast-paced environment.
This is a full-time position, and we offer an attractive salary of SGD $80,000 - $100,000 per annum, depending on experience. We also provide benefits such as medical insurance, annual leave, and opportunities for professional growth and development.
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Technical Application Support Specialist
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Technical Application Support Specialist
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