Technical Application Support Specialist

3 days ago


Singapore GMP TECHNOLOGIES (S) PTE LTD Full time
About the Role

At GMP Technologies (S) Pte Ltd, we are seeking a highly skilled Technical Application Support Specialist to join our team. This role is an excellent opportunity for individuals who want to work in a dynamic and challenging environment.

Job Summary

We are looking for an experienced Technical Application Support Specialist to provide level 2 support and troubleshoot production incidents within the Payment System team for the APAC region. The ideal candidate will have a strong background in application or system support, preferably within a banking or financial institution.

Key Responsibilities
  • Ensure Production Readiness: Ensure the integrity and readiness of production systems within the Payment System team for the APAC region.
  • Incident Troubleshooting: Provide level 2 support and troubleshoot production incidents, including critical system interfaces within the Payment System.
  • Root Cause Analysis: Assist the Incident Manager by identifying and implementing preventive and detective measures, while delivering root cause analysis for production issues.
  • Project Collaboration: Collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests.
  • Process Improvement: Identify process gaps and propose system improvements accordingly.
Requirements

The successful candidate must have:

  • A diploma or bachelor's degree in Computer Science or Information Technology.
  • A minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
  • Hands-on experience in supporting payment systems.
  • Experience in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
  • Functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
  • Technical proficiency in applications hosted on both Windows and Linux platforms, with the ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
  • Skilled in scripting languages, including DOS and Shell scripting.
What We Offer

We offer a competitive salary range of SGD $80,000 - $110,000 per annum, depending on experience, plus benefits and career growth opportunities.



  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Job OverviewRAPSYS TECHNOLOGIES PTE. LTD. is seeking a skilled Technical Application Support Specialist to join our team.


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Job OverviewRAPSYS TECHNOLOGIES PTE. LTD. is seeking a skilled Technical Application Support Specialist to join our team.Salary InformationThe estimated annual salary for this role is $80,000 - $110,000, depending on experience and qualifications.Job DescriptionWe are looking for an exceptional individual to provide first and second-level technical support...


  • Singapore ERP21 PTE LTD Full time

    Job DescriptionWe are seeking a highly skilled Technical Application Support Specialist to join our team at ERP21 PTE LTD. In this role, you will be responsible for providing timely and effective technical support for application-related incidents and service requests.Key Responsibilities:Troubleshoot and resolve application issues, both independently and in...


  • Singapore LIDL & KAUFLAND ASIA PTE. LIMITED Full time

    Salary: $60,000 - $80,000 per annum.About the RoleWe are seeking a highly skilled Technical Support Specialist to join our IT internal Application Support team at LIDL & KAUFLAND ASIA PTE. LIMITED. The successful candidate will be responsible for supporting our internal ERP Applications and other core Applications.Key ResponsibilitiesProvide first-level...


  • Singapore SPADE CONSULTING AND SERVICES PTE. LTD. Full time

    OverviewSPADE CONSULTING AND SERVICES PTE. LTD. is seeking a Technical Support Specialist to join our team in Singapore. As a key member of our technical support team, you will be responsible for providing expert-level support for Java-based applications and collaborating with cross-functional teams to ensure seamless system performance.


  • Singapore LUXOFT INFORMATION TECHNOLOGY (SINGAPORE) PTE. LTD. Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team in Singapore. As a key member of our technical support unit, you will be responsible for providing 24/7 support for our treasury application.Key ResponsibilitiesMonitor and resolve technical issues related to the treasury application in production environmentProvide L1 & L2...


  • Singapore TRINITY CONSULTING SERVICES PTE. LTD. Full time

    We are seeking a skilled Technical Application Support Specialist to join our team at Trinity Consulting Services PTE. LTD.The ideal candidate will have a minimum of 3 years of experience in production support or infrastructure support/development roles and possess strong knowledge of UNIX environments, scripting languages such as Python and PowerShell, and...


  • Singapore EPS COMPUTER SYSTEMS PTE LTD Full time

    Unlock a Rewarding Career as a Technical Support Specialist with EPS COMPUTER SYSTEMS PTE LTDWe are seeking an experienced Technical Support Specialist: Application Engineer to join our team in Changi Business Park.About the Role:As a Technical Support Specialist, you will provide 24/7 rotational application support, including night shifts, weekends, and...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    PERSOLKELLY SINGAPORE PTE. LTD. is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing top-notch support for our Java applications, ensuring their smooth operation and resolving any technical issues that may arise.The successful candidate will have a strong background in Java application...


  • Singapore APAR TECHNOLOGIES PTE. LTD. Full time

    Job Description:The IT Applications Technical Support Specialist will play a crucial role in ensuring the smooth operation of our software applications. As an integral part of our team, you will work closely with vendors, business users, and other IT teams to troubleshoot issues and maintain the applications.Key Responsibilities: Application Support: Provide...


  • Singapore LUXOFT INFORMATION TECHNOLOGY (SINGAPORE) PTE. LTD. Full time

    Job SummaryWe are seeking a highly skilled Enterprise Technical Support Specialist to join our team in Singapore. As an Enterprise Technical Support Specialist, you will be responsible for providing technical support and maintenance services for our treasury application in production environment.Key Responsibilities:Provide L1 & L2 technical and functional...


  • Singapore NTT DATA SERVICES SINGAPORE PTE. LTD. Full time

    Job Title: Cloud Applications Technical Support SpecialistWe are seeking an experienced IT expert to join our team as a Cloud Applications Technical Support Specialist. This role involves providing technical support for Oracle Fusion Cloud applications, ensuring their availability and functionality.About the Role:This position is responsible for the...


  • Singapore LIDL & KAUFLAND ASIA PTE. LIMITED Full time

    Senior IT Application SpecialistAre you a highly motivated individual with a strong passion for technical problem-solving? Do you thrive in fast-paced environments and enjoy collaborating with teams to deliver exceptional customer service?About the Role:We are seeking a Senior IT Application Specialist to join our team, responsible for providing advanced...


  • Singapore D L RESOURCES PTE LTD Full time

    Job Title: Technical Support Specialist - Cash and Trade Applications


  • Singapore OCBC Bank Full time

    About the RoleWe are seeking a skilled Cloud Applications Technical Support Specialist to join our OCBC Bank team.Job DescriptionThe successful candidate will be responsible for providing technical support and ensuring the availability of Oracle Fusion Cloud applications, including cloud Procurement, General Ledger, Accounts Payable, iExpense, Accounts...


  • Singapore Citi Full time

    About CitiCiti is a leading global bank dedicated to serving clients in over 160 countries. We are the leading provider of consumer and commercial banking services worldwide, with operations spanning across more than 70 countries.Job SummaryThe Senior Applications Specialist - Technical Support Expert provides technical support for Citi applications. This...


  • Singapore ITCAN PTE. LIMITED Full time

    Job SummaryWe are seeking a skilled IT Applications Support Specialist to join our team at ITCAN PTE. LIMITED. This role involves providing technical support to end-users of our projects' software applications, troubleshooting and resolving issues in a timely manner.


  • Singapore Flintex Consulting Pte Ltd Full time

    At Flintex Consulting Pte Ltd, we are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be the primary point of contact for all user support related queries regarding our core applications.The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently...


  • Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    About the RoleWe are seeking an experienced Technical Support Specialist to join our team in Singapore. As a key member of our technical support team, you will play a crucial role in ensuring the smooth operation of applications and providing technical assistance to end users.Key ResponsibilitiesProvide prompt and effective technical support to users,...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Job Title: Application Support Specialist Salary: $80,000 - $110,000 per annum About RAPSYS TECHNOLOGIES PTE. LTD.RAPSYS TECHNOLOGIES PTE. LTD. is a reputable company in the technology industry, committed to delivering high-quality solutions to our clients.Job DescriptionWe are seeking an experienced Application Support Specialist to join our team. The...