Senior Officer, Customer Information Specialist, RRIC

2 weeks ago


Singapur, Singapore United Overseas Bank Full time

About the Role

As a Senior Officer, Customer Information Specialist, you will be responsible for fulfilling requests/orders from internal stakeholders and external parties, such as Law Enforcement Agencies, Government Authorities, Solicitors, and Regulators. You will prepare daily and monthly statistics reporting, ensure requests are processed with accuracy within standard Service Level Agreement, and participate in process improvements and division automation initiatives.

Key Responsibilities

  • Fulfil requests/orders from internal stakeholders and external parties.
  • Prepare daily and monthly statistics reporting.
  • Ensure requests are processed with accuracy within standard Service Level Agreement.
  • Participate in process improvements and division automation initiatives.

Requirements

  • University degree holder in any discipline with 1 to 2 years of working experience in banking industry.
  • Prior knowledge/dealings with Law Enforcement Agencies, Government Authorities, Solicitors, and Regulator will be an added advantage.
  • Possess good command of written and spoken English.
  • Possess strong interpersonal skills and display resourcefulness to resolve issues/problems.
  • Data driven and result oriented, with strong analytical skills; high level of attention to detail.
  • Highly motivated self-starter who can contribute independently and be an excellent team player.
  • Be energetic, versatile, and be constantly ready to accept to perform duties beyond stated scope.
  • Proficient in PC skills including MS office applications.


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