Senior Account Manager
5 days ago
We are seeking an experienced Senior Account Manager to join our team in APAC. The successful candidate will be responsible for driving growth with our existing bank partners, identifying upsell and cross-sell opportunities, and executing deals effectively.
The ideal candidate will have 8+ years of experience in account management, managing and growing a portfolio of banking clients. They will have a track record of successfully driving revenue growth from accounts in their portfolio and be familiar with domestic and international payment schemes.
As a Senior Account Manager at Wise, you will work closely with our existing bank partners to deliver world-class payment service solutions. You will establish strong relationships with your partners, understand their strategic objectives, and define their priorities.
The role is based in our Singapore office, but you will also work closely with the Global Account Management and Customer Success teams based around the world. You will collaborate with other functions across Wise Platform and the wider Wise organisation, including our product management, engineering, compliance & legal, delivery, as well as business development teams.
- Work closely with Wise Platform teams and partners to identify, progress and close a strong pipeline of opportunities within your existing accounts, driving revenue and volume growth for Wise
- Develop and actively manage comprehensive account plans for key bank partners, articulating strategies for expansion and growth, as well as retention
- Establish strong relationships with your partners by understanding their strategic objectives, define their priorities and be clear on their decision-making process. Lead QBRs and become the subject matter expert for your partners
- Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other
- Use data to pinpoint opportunities and to inform data-driven dialogue with your partners
- Provide consistent and concise internal updates on partner performance and engagements, highlighting blockers and leveraging support across various functions
- Collaborate closely with other Wise teams to develop and enhance Wise infrastructure capabilities in the bank vertical through new partnership opportunities and product development
What We Offer: A dynamic and inclusive work environment, opportunities for growth and development, and a competitive salary and benefits package.
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