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Restaurant Operations Specialist
2 months ago
At R E & S ENTERPRISES PTE LTD, we are seeking a highly skilled Restaurant Operations Specialist to join our team. As a key member of our service staff, you will be responsible for executing assigned areas of responsibility, ensuring seamless restaurant operations, and providing exceptional customer service.
Key Responsibilities:
- Execute assigned area of responsibility based on Standard Operating Procedures (SOP)
- Set up the restaurant for service day, including checking availability of food items and special menus, guest reservation status, and service area setup
- Provide service to customers, ensuring a positive dining experience
- Execute proper cash management and preparation of all drinks, beverages, and dessert items
- Address customer complaints in accordance with guidelines and escalate issues to supervisors when necessary
- Identify and report potential problems and provide recommendations for service, food quality, and cleanliness
- Comply with SOP and safety requirements, ensuring quality and safety standards are maintained
- Perform as a reliable team member and communicate clearly and audibly
Requirements:
- Outstanding customer service skills
- Ability to work in a fast-paced environment
- Strong communication and teamwork skills
- Basic knowledge of food safety and quality control
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.