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Restaurant Operations Specialist

2 months ago


Singapore R E & S ENTERPRISES PTE LTD Full time
Restaurant Operations Specialist

At R E & S ENTERPRISES PTE LTD, we are seeking a highly skilled Restaurant Operations Specialist to join our team. As a key member of our service staff, you will be responsible for executing assigned areas of responsibility, ensuring seamless restaurant operations, and providing exceptional customer service.



Key Responsibilities:

  • Execute assigned area of responsibility based on Standard Operating Procedures (SOP)
  • Set up the restaurant for service day, including checking availability of food items and special menus, guest reservation status, and service area setup
  • Provide service to customers, ensuring a positive dining experience
  • Execute proper cash management and preparation of all drinks, beverages, and dessert items
  • Address customer complaints in accordance with guidelines and escalate issues to supervisors when necessary
  • Identify and report potential problems and provide recommendations for service, food quality, and cleanliness
  • Comply with SOP and safety requirements, ensuring quality and safety standards are maintained
  • Perform as a reliable team member and communicate clearly and audibly


Requirements:

  • Outstanding customer service skills
  • Ability to work in a fast-paced environment
  • Strong communication and teamwork skills
  • Basic knowledge of food safety and quality control


What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package


We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application.