Operations Support Agent

4 weeks ago


Singapur, Singapore FedEx Full time
Job Title: Operations Support Agent

At FedEx, we are seeking a highly skilled and detail-oriented Operations Support Agent to join our team. As an Operations Support Agent, you will play a critical role in ensuring the smooth operation of our supply chain.

Key Responsibilities:
  • Perform administrative and operational tasks to support the front-line operation, including data entry, ramp activities, sort activities, trace activities, dispatch activities, and local customer service.
  • Identify and resolve anomalies, using judgment based on rules and procedures to ensure accuracy, completeness, and compliance with internal and external standards.
  • Collaborate with cross-functional teams to ensure alignment and commitment to actions.
  • Validate and complete accurate and timely reporting, and support research and analysis of relevant data.
  • Ensure ongoing compliance with defined FedEx processes and procedures, relevant legislation, and external regulations.
Requirements:
  • Secondary education or equivalent.
  • Accuracy and attention to detail, Microsoft Office and PC skills, planning and organizing skills, interpersonal skills, and problem-solving skills.
About FedEx:

FedEx Logistics provides e-commerce, freight forwarding, import, and export services that enable companies to reach markets worldwide. We help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation, and distribution, customs brokerage, trade, and customs advisory services, and advanced e-commerce and trade facilitation solutions.

We honor innovation, integrity, and diversity, and have formal policies, procedures, and programs to bring out the best in our staff, individually and in teams.

We strive to be the Best Company to work for with the Best Service and the Best Brand in our industry.



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