
Online Grocery Operations Manager
1 day ago
Operations Supervisor
Job Description:We are seeking a highly organized and detail-oriented Operations Supervisor to oversee the smooth running of our online grocery operations. As an Operations Supervisor, you will be responsible for ensuring that all orders are processed accurately and delivered on-time.
You will be responsible for managing inventory levels, maintaining pick, pack and delivery standards, and attending to order-related enquiries by customers. You will also supervise and train a team of Grocery Shoppers and Replenishers to ensure they have the necessary skills to perform their tasks efficiently.
In addition, you will be responsible for monitoring and ensuring Online grocery orders are processed accurately and delivered on-time, Maintaining SOPs for picking, packing, dispatching and delivery, Attending to order-related enquiries by customers, Responsible to ensure proper receiving and issuance of goods, Perform record-keeping, stock movement control and assist in the return of damaged goods, Ensure cleanliness and perform housekeeping of the store area, Ensure safe practices and orderliness of the store area.
Job Requirements:To succeed in this role, you will need to have a strong background in retail or inventory management, with a minimum of 2 years' experience. You should also possess basic written and verbal communication skills in English, as well as the ability to work independently in a fast-paced environment.
Able to work effectively in a team, with hands-on, service-oriented, and meticulous approach. Proficient in Microsoft Office and familiar with smartphones. Able to carry loads up to 20kg.
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