Supervisor (Online Operations)

3 days ago


Singapore FairPrice Group Full time

Job Description
You are responsible for ensuring online grocery orders are processed accurately and delivered on-time. The job tasks include inventory management, maintaining pick, pack and delivery standards. You need to attend to order-related enquiries by customers. You are also required to supervise and train a team of Grocery Shoppers and Replenishers in ensuring the smooth running of daily operations and manpower rostering.
Monitoring and ensuring Online grocery orders are processed accurately and delivered on time
Maintaining SOPs for picking, packing, dispatching and delivery
Attending to order-related enquiries by customers
Responsible to ensure proper receiving and issuance of goods
Perform record-keeping, stock movement control and assist in the return of damaged goods
Ensure cleanliness and perform housekeeping of the store area
Ensure safe practices and orderliness of the store area
Other ad-hoc duties if needed
Job Requirements
Diploma/ GCE 'A' level/ Higher NITEC/ GCE 'O' level with minimum 2 years' of retail or inventory management experience
Candidates with no experience are welcome to apply
Basic written and verbal communication skills in English
Able to work independently in a fast-paced environment
Hands-on, service-oriented, and meticulous team player with good leadership skills
Proficient in Microsoft Office and familiar with smartphones
Able to carry loads up to 20kg
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