Hotel Guest Service Ambassador

Job Title: Guest Service ExecutiveAt GRAND IMPERIAL HOTEL PTE. LIMITED, we are seeking a highly skilled Guest Service Executive to join our team. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless hotel operations.Key Responsibilities:Provide high-quality service to guests,...

Job SummaryWe are seeking a highly skilled and motivated Guest Service Executive to join our team at The Standard Hotel. As a key member of our Front Office department, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest Check-in and Check-out: Welcome and register guests in a...

About the RoleWe are seeking a highly motivated and detail-oriented Guest Services Ambassador to join our team at Great World Serviced Apartments, a company under Allgreen Properties Ltd.As a Guest Services Ambassador, you will play a vital role in creating a warm and welcoming environment for our residents, ensuring their stay with us is nothing short of...

Job SummaryAs a Guest Services Manager at CONCORDE HOTEL SINGAPORE, you will oversee the hotel's telephone operations, ensuring seamless communication with guests. Your leadership skills will be put to the test as you train, mentor, and evaluate telephone operators to deliver exceptional customer service.Key ResponsibilitiesDevelop and implement efficient...

{"Job Title": "Food and Beverage Ambassador", "Job Description": "Job SummaryWe are seeking a highly skilled Food and Beverage Ambassador to join our team at Sofitel Singapore City Centre. As a Food and Beverage Ambassador, you will be responsible for providing exceptional service to our guests, ensuring that their dining experience is memorable and...

Responsibilities:  Check-in and out guests in a friendly and caring manner according to the guidelines set by the hotel. Review arrivals and departures and be familiar with guest profiles. Upon arrival, complete guest registration process and accommodate special requests whenever possible. Identify and anticipate guests’ needs to ensure personalised...

{"Job Scope": "Delivering Exceptional Guest ExperiencesAs a Guest Service Executive at Marina Bay Sands, you will be the face of our hospitality, providing top-notch service to our internal and external guests. Your role will involve:Providing personalized service to guests through all communication channels.Delivering high-touch experiences that align with...

{"Job Scope": "Delivering Exceptional Guest ExperiencesAs a Guest Service Executive at Marina Bay Sands, you will be the face of our hospitality, providing top-notch service to our internal and external guests. Your role will involve:Providing personalized service to guests through all communication channels.Delivering high-touch experiences that align with...

Roles & Responsibilities· Provide high quality service to guests consistently· Assist guests with their luggage(s) upon arrival and on departure· Seek guest’s feedback and suggest operational improvements· Deal with guests’ complaints quickly and efficiently as first point of contact and record daily incident· Find suitable solutions to any...

Job ScopeDeliver exceptional customer experiences through all communication channels, ensuring a high level of satisfaction and loyalty.Implement the Company Service Strategy to provide personalized service to all guests, exceeding their expectations.Address first-level complaints with a positive attitude, resolving issues efficiently and effectively.Utilize...

{"Job Scope": "Delivering Exceptional Guest ExperiencesProvide personalized service to internal and external guests through various communication channels.Ensure seamless execution of Company Service Strategy to exceed guest expectations.Address first-level complaints with a positive attitude and empathy.Efficiently handle guest requests and services while...

Job Title: Telephone OperatorJob Summary:We are seeking a skilled Telephone Operator to join our team at The Standard Hotel. As a key member of our front office department, you will be responsible for providing exceptional customer service to our guests, handling incoming and outgoing calls, and ensuring seamless communication between...

Roles & Responsibilities· Assist with overseeing of the Front Office operation to ensure high quality of service provided· Seek guest’s feedback and suggest operational improvements· Deal with guests’ complaints quickly and efficiently· Find suitable solutions to any problems that may arise and communicate issues to managers and colleagues in a...

Job SummaryWe are seeking a highly skilled Guest Services Officer to join our team at Concorde Hotel Singapore. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a warm welcome to our guests.Key Responsibilities• Provide a personalized welcome to guests and ensure their stay is...

Job SummaryWe are seeking a skilled Guest Service Officer to join our team at Bliss Hotel. As a key member of our staff, you will be responsible for planning and executing public relation programs, handling conflicts and feedback, and initiating dialogue with stakeholders.Key ResponsibilitiesDevelop and implement public relation strategies to promote our...

Company Description Sofitel Singapore City Centre, an iconic hotel which opens in October 2017 will form part of a mixed-use development at Tanjong Pagar Centre, a multi-billion dollar development, which will become Singapore’s tallest building at 290 meters set around landscaped parkland and direct MRT station access. The 223-room Sofitel Singapore...

Roles & ResponsibilitiesJob Descriptions Oversee hotel telephone operations, including staffing, scheduling, and performance management. Train, mentor, and evaluate telephone operators to ensure high standards of customer service. Develop and implement procedures and best practices to improve efficiency and guest satisfaction. Monitor call metrics and...

Job DescriptionThe Luxury Service Ambassador is at the forefront of delivering exceptional experiences to our esteemed residents. This role encompasses a wide range of responsibilities, from pre-arrival preparations to departure arrangements, with the primary goal of creating personalized connections and exceeding guest expectations.Key...

OverviewFour Seasons Hotels and Resorts is a leading luxury hospitality company that strives for excellence in creating exceptional experiences for its guests. As a Guest Relations Executive, you will play a vital role in the Front Office Team, ensuring that guests receive a warm welcome, exceptional service during their stay, and a fond farewell upon...

Job Expectations Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries. Understanding the guests’ preferences to ensure that services offered meet their needs. Stay well-informed about the hotel...