
Front Desk Hospitality Expert
3 days ago
The role of a Customer Service Receptionist involves providing exceptional service to hotel guests, ensuring their stay is memorable and enjoyable.
This includes handling guest inquiries, resolving issues in a professional manner, and maintaining accurate records of guest information.
Required Skills and Qualifications:
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic computer skills
- Knowledge of front desk operations
Benefits:
This position offers a competitive salary and opportunities for career growth and development. Additionally, you will have access to training programs that will enhance your skills and knowledge in customer service and hospitality management.
Key Responsibilities:
As a Customer Service Receptionist, you will be responsible for managing the front desk area, including greeting guests, answering phones, and responding to email inquiries. You will also be required to maintain accurate records of guest transactions, resolve any discrepancies or issues that may arise, and provide exceptional customer service at all times.
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