Membership Operations Manager

1 week ago

Singapore beBeeMembership Full time $4,000 - $6,000
Job Title: Membership Operations Manager

We are seeking a highly skilled and experienced Membership Operations Manager to join our team. The successful candidate will be responsible for overseeing daily membership operations, including managing membership sales, customer service, and retention.

Key Responsibilities:

  • Manage membership sales and customer service
  • Oversee the recruitment and training of new staff members
  • Develop and implement strategies to improve customer satisfaction and retention
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions
  • Collaborate with cross-functional teams to achieve business objectives
  • Stay up-to-date with industry trends and best practices

Requirements:

  • Relevant experience in membership or customer-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office and CRM systems

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application.

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