Hotel Representative

7 days ago

Singapore beBeeCustomerService Full time $2,500 - $4,500
Hotel Representative Job Summary

We are seeking a professional and friendly individual to join our team as a Hotel Representative. This is an exciting opportunity to work in a fast-paced environment and provide exceptional customer service to our guests.

Job Description

As a Hotel Representative, you will be responsible for providing quality customer service at all times, greeting visitors and guests in a friendly and engaging manner, and ensuring a smooth and timely check-in/check-out during their stay. You will also be expected to have a thorough understanding of all hotel room categories, room rates, and other general product knowledge necessary to perform Front Office operations.

You will proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs. Additionally, you will be responsible for accounting and maintaining an accurate cash float, as well as any other ad-hoc duties assigned.

Required Skills and Qualifications
  • Passionate individuals who love customer service
  • Communicate fluently in English
  • Independent and work well in teams
  • Able to work on weekends and public holidays
  • Work day shifts and night shifts
Benefits
  • Duty Meal allowance and uniform allowance
  • Attractive incentives and bonuses
  • Staff rates at Accor hotels in Singapore and worldwide
  • Uniforms provided
Others

Please note that this job requires flexibility and adaptability. We offer a competitive salary package and opportunities for growth and development.

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