Hotel Manager

To oversee the day-to-day operations of the front office. - To handle complaints or incidents / accidents occuring in the Hotel when necessary. - Ensure all outstanding and pending issues are settle timely. - Coordinate activities with other departments. - Perform any other job tasks assigned by Front Office Manager and Hotel Manager. **Job Requirement** -...

**SCOPE The incumbent in the position will support and assist the Front Office and other departments to ensure that the highest professional services are given to all guests in accordance with the Kempinski and Leading Quality Assurance (LQA) service standards. **OVERALL OBJECTIVES** - Ensures that all guests receive prompt, cordial attention and personal...

**SCOPE The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction. The incumbent is responsible for...

The position is responsible for conducting all teams partaking in a guest’s arrival and departure. The Lobby Manager also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits. Primary Responsibilities Delivers the Raffles Hotel Singapore Arrival and Departure Experience - Ensures guests...

Roles & ResponsibilitiesThe position is responsible for conducting all teams partaking in a guest's arrival and departure. This role also acts as the center of all communication and action during any irregular incident during a resident stays or guest visits.Primary ResponsibilitiesDelivers the Raffles Hotel Singapore Arrival and Departure ExperienceEnsures...

Roles & ResponsibilitiesThe Raffles Butler is at the center of the Raffles Hotel Singapore residents' service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements. The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim...

Roles & ResponsibilitiesThe Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore's service experience throughout the entire guest journey.Primary ResponsibilitiesExecutes Core Tasks Of The Lobby OperationDelivers the Raffles Hotel Singapore guest experience through a seamless flow...

The position is responsible to supervise and handle all porterage tasks in a detailed and timely manner as well as to participate in creating experiential and memorable Raffles Hotel Singapore experiences for residents. Primary Responsibilities Manages All Porterage Tasks - Supervises and participates in the activities of the personnel in charge of...

Roles & ResponsibilitiesJob Details (Here's what you can expect)Deliver goods to assigned hotels and assist in loading and unloading of goods. Send Mobile Team Technicians to hotels and provide assistance to the technicians as instructed/required. Clean, maintain, and upkeep the company's vehicle. Can drive home Able to perform ad-hoc duties as...

Roles & ResponsibilitiesThe Raffles Service Agent delivers friendly and professional service that meets guest's reservation experience expectations prior to their arrival.Primary ResponsibilitiesDelivers Friendly and Professional ServiceEnsures smooth operation of Raffles Service department by attending to incoming calls, fax and emails that are pertaining...

_This job posting is for a position at a Hotel owned and operated by, an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees._ **About Us** We are very serious about attracting, developing and retaining talented employees and we know precisely the qualities...

A leading Hospitality Group requires Hotel Manager 5 Star Luxurious Hotel ($120-150k) Attractive Remmuneration package commensurate with experience **Job Summary**: As Hotel Manager, you’ll keep our hotel running smoothly and make sure everything is working well and all our guests are safe and comfortable. You’ll maximise financial returns, driving...

Roles & Responsibilities We are looking for a strategic business leader of property operations and oversees the hotel operations. Head of Operations is accountable for all operations department within a hotel which includes Front Office, Housekeeping, Security, Engineering. As a member of the Executive Committee, he/she is required to develop and implement...

The Raffles Butler is at the center of the Raffles Hotel Singapore residents’ service experience. This position encompasses a spectrum of responsibilities from pre-arrival, arrival, in-house and departure arrangements. The Butler will strive to listen attentively, observe the little details, and personalise interactions with the aim to anticipate and be...

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and...

The Assistant Manager assists the Bar Manager in supervising the overall operation and service standards of the outlet to meet and exceed guest’s dining experience expectations. Main responsibilities include, but not limited to, assisting the Bar Manager in creating a Food and Beverage destination within Raffles Hotel Singapore, maximising revenues,...

The position is responsible to act as the point of reference for guests who need assistance or information. The Concierge Agent understands guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. Primary Responsibilities Executives Concierge Core Tasks - Accommodates...

As part of Raffles Hotel Singapore’s Leadership Development Programme, the Food and Beverage Management Trainee will gain practical experience and knowledge through a structured 18-months programme. The programme will involve a rotation across various restaurant concepts and supporting departments, which will be customised based on operations’ and...

A Guest Experience Associate will serve as the welcoming face and ambassador of Raffles Hotel Singapore. The primary responsibility is to ensure that all guests receive exceptional service and assistance from the moment they enter the Lobby until they depart. This role will play a key role in creating a warm, inviting atmosphere and providing personalized...

Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...