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Operational Lead
1 month ago
A key role has become available for an Operational Lead to oversee the daily operations of our Training Centre, ensuring seamless delivery of classes and exceptional customer service.
Key Responsibilities:
- Spearhead day-to-day centre management, guaranteeing all administrative tasks are executed efficiently.
- Maintain a high standard of customer satisfaction by addressing visitor queries and feedback promptly.
- Supervise staff under your guidance to ensure they complete their duties diligently, supporting the smooth administration of classes.
- Prepare and finalize necessary documentation for class commencement in a timely manner, facilitating trainers' workload.
- Process transfers and withdrawals accurately and on schedule, adhering to company and program partner requirements.
- Verify that submitted documents meet invoicing standards.
- Swiftly report any operational disruptions, challenges, or non-compliant behaviour affecting the Training Centre's performance.
Requirements:
- Demonstrate exceptional interpersonal and communication skills.
- Possess meticulous attention to detail and be able to multitask effectively.
- Show proficiency in MS Office applications.
About Us:
BELLS Institute of Higher Learning PTE. LTD. offers a competitive salary range of SGD 60,000 - SGD 80,000 per annum, depending on experience, as well as opportunities for growth and professional development in a dynamic environment.
