Luce Maintenance Group | Operations Lead
2 days ago
Luce SG
Singapore
$3,900 - $4,900 per month
We’re a Singapore-based service platform looking for an
Operations Lead
to join our team in Singapore As one of Financial Times Singapore’s fastest-growing companies, we offer competitive benefits, growth opportunities, personalized mentorship, and a great working culture.
The Company:
Luce SG is a tech-powered services provider for residential and commercial needs for customers in Singapore. Our services include part-time maid services, ad hoc home cleaning, office cleaning and commercial facilities services, aircon servicing, home mani/pedis, deep cleaning, and more. Our mission is to give our customers a great day, and we’re doing so by building a platform where they can get the help they need all in one place.
We’re looking for people who want to be part of this mission. If you’re looking to build your career, achieve your goals, and realize your full potential - come and join us.
The Position: We’re looking for an Operations Lead
Responsibilities:
Being directly involved in the day-to-day operations of the operations department.
Periodically rotate through the work duties of executive-level staff in the operations department.
Propose modifications for the work duties of executive staff to increase work efficiency, decrease human error and align the executive’s work duties with other departments.
Directly manage the performance and KPI achievement of a team of operations executives based overseas.
Track changes in work processes and periodically update standard operating procedure manuals.
Research pricing and service trends of national and international competitors.
Create plans for implementing and improving business strategies in the operations department.
Assess the company’s operational and strategic performance.
Align processes, resource planning, and department goals with the company’s overall business strategy.
Provide support to executive-level staff when the company undergoes significant organizational changes.
Requirements:
At least 2 years’ experience in a senior operation, senior customer service, corporate planning, strategic or managerial role (the two years should be at the same company).
Strong logical thinking and reasoning ability.
Strong English writing ability. Mandarin and Bahasa speaking and/or writing skills are also a bonus.
Strong ability to manage time well.
Candidate must possess at least a Diploma/Advanced/Higher/Graduate Diploma in any field.
Able to communicate in Mandarin, because need to deal with Chinese speaking candidates and clients.
Good interpersonal skills.
Full-Time position.
Ability to start immediately preferred.
Working Hour(s): 8.30 am - 6.00 pm, Mon - Fri. Contactable outside of office hours for operational issues.
Salary: $3,900 - $4,900 per month.
Note:
Please attach your latest CV for an increased chance of success.
Kindly
check your Spam folder
regularly in case our hiring test email ends up there.
Thank you
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