Japanese Speaking Customer Support
4 days ago
We are seeking a highly skilled and experienced professional to join our team as a Japanese Speaking Customer Support. As a key member of our relocation services department, you will be responsible for providing exceptional customer support and ensuring seamless customer experiences throughout the moving process.
The ideal candidate will possess excellent communication skills, both written and verbal, with a strong ability to communicate fluently in Japanese. You will be responsible for interacting with Japanese speaking counterparts, providing quotations, and managing customer care from start to finish.
We are looking for someone who is self-motivated, well-organized, and proficient in Microsoft Office and other industry-standard software. If you are interested in this challenging yet rewarding role, please refer to the job requirements below.
Key Responsibilities:- Provide exceptional customer support and ensure seamless customer experiences
- Interact with Japanese speaking counterparts and provide quotations
- Manage customer care from start to finish
- Attend to export packaging and manage schedules
- Minimum 2 years of sales/customer service experience in household move coordination
- Fluent written and spoken Japanese language skills
- Proficiency in Microsoft Office and other industry-standard software
- Self-motivated and well-organized individual with a strong attention to detail
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