Dining Operations Manager: Leadership Role

2 weeks ago


Singapore beBeeCustomer Full time $3,000 - $4,500
Restaurant Supervisor Job Description

The role of a Restaurant Supervisor is pivotal in ensuring the seamless operation of food and beverage service. As a leader, you will be responsible for maintaining high standards of customer service while overseeing daily activities of the service staff.

  • Supervise and coordinate service staff to ensure efficient delivery.
  • Ensure all customers receive prompt, professional, and courteous service throughout their visit.
  • Manage seating arrangements and service flow to optimize efficiency and customer satisfaction.
  • Train, mentor, and motivate the service team to achieve excellence in customer service.
  • Handle guest complaints and concerns professionally, resolving any issues promptly.
  • Maintain a clean, organized, and welcoming environment in the dining area.
Requirements
  • Proven experience as an F&B Service Supervisor or similar role within the hospitality industry.
  • Strong leadership and team management skills to lead by example and maintain high standards of customer service.
  • Excellent communication and interpersonal abilities to effectively train and motivate the service team.
  • Exceptional customer service skills and a passion for delivering high-quality service to exceed customer expectations.


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