
Customer Service Specialist
1 week ago
Job Overview
">We are seeking a skilled professional to fill the role of Customer Service Specialist - Immigration Documents. In this position, you will be responsible for managing and processing immigration documents in accordance with Singapore's regulations.
The ideal candidate will have excellent communication skills, attention to detail, and the ability to work under tight deadlines. They will also possess strong organizational skills, ensuring seamless document management and timely submission.
">Responsibilities
">- ">
- Manage end-to-end immigration application cycles, from content development to final service delivery.">
- Liaise with clients to gather all necessary document packages.">
- Conduct handovers and review final document packages before submission.">
- Adept at copywriting to prepare compelling document packages for clients.">
- Attend to client inquiries and ensure timely completion of formalities during and after submission.">
- Perform other duties as assigned by the company.">
Requirements
">- ">
- Candidate must possess at least a Higher Secondary/Pre-U/A level/College degree or equivalent in any field.">
- Strong written and verbal communication skills.">
- Ability to work under tight deadlines and meet regulatory requirements.">
Benefits
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- 5-day workweek.">
- Access to a CBD area near MRT.">
- Annual increment, AWS, and incentive.">
- Employee medical benefit.">
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