Volunteer Coordinator

1 day ago

Singapore beBeeManagement Full time $60,000 - $80,000

Volunteer Management: A Key Role in Our Charity

Our charity is seeking a skilled and experienced Volunteer Manager to lead the recruitment, engagement, and retention of volunteers. The ideal candidate will have a strong understanding of volunteer management principles and practices.

Key Responsibilities:
  • Volunteer Recruitment and Registration

The successful candidate will be responsible for coordinating the recruitment process, including advertising volunteer opportunities, screening, and interviewing applicants. They will also register volunteers to our database, including their availability, skills, and preferences.

  • Onboarding and Training

They will facilitate smooth onboarding by providing orientation sessions for new volunteers. They will deliver general training for volunteers as part of their onboarding and orientation for necessary knowledge and skills before role deployment.

  • Volunteer Engagement

The Volunteer Manager will engage with volunteers to ensure they feel valued and connected to our mission. They will plan and organize volunteer recognition and appreciation events. They will provide ongoing support and communication to volunteers, ensuring they have the resources and guidance needed to succeed in their roles.

  • Deployment and Coordination

They will liaise with internal stakeholders and staff for volunteering opportunities and requirements. They will coordinate and match volunteers with appropriate roles based on their skills, interests, and programme needs. They will ensure programme staff are equipped with information on how to engage and manage volunteers during their programmes/events.

  • Administrative Support

The Volunteer Manager will develop and maintain an up-to-date database of volunteers. They will oversee system to track volunteer hours and maintain records of participation. They will collect feedback from volunteers and report any concerns or improvements. They will prepare regular reports on volunteer activities and programme success for internal stakeholders.

  • Events Management and Coordination

They will recruit volunteers for flagship events and deploy them accordingly to event programme requirements. They will ensure that staff are briefed on how to manage volunteers during the event. They will support in the planning and organizing of events for volunteers and coordination of staff with volunteers.

  • Stakeholders Management

They will manage liaisons for internal and external stakeholders of volunteer management.

  • Marketing

They will plan and support promotional efforts for volunteer opportunities.

Requirements:

To be successful in this role, you will need:

  • A diploma with minimum of 2 years of experience in social sector, event coordination, or community outreach or equivalent relevant experience preferred.

OR Diploma or degree in any discipline.

Fresh graduates are welcome but must have a positive mindset with some past volunteering experience.

Experience working with diverse groups of volunteers and community partners.

Possess communication, critical thinking, strategic planning, effective time management skills.

Ability to manage multiple tasks, meet deadlines, and prioritise effectively.

Strong communication skills, with the ability to build relationships and work effectively with diverse groups of people, and open to speaking to a large crowd.

Ability to address challenges in volunteer management, ensuring smooth operations and satisfaction for both volunteers and the charity.

Ensuring accuracy in volunteer records, schedules, and reporting.

Experience organizing events, meetings, and recognition initiatives for volunteers.

],

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