Customer Service Representative
13 hours ago
We are seeking a skilled Customer Service Representative to join our team at DIRECT FUNERAL SERVICES PTE. LTD.
Key Responsibilities:
- Manage incoming calls: Provide exceptional customer service, screen calls, and direct them to the appropriate team member.
- Perform administrative tasks: Handle clerical work, maintain records, and ensure accurate documentation.
- Support internal communication: Assist with communication between teams, respond to customer inquiries, and maintain a positive relationship with clients.
- Operational coordination: Monitor daily activities, provide updates to clients, and ensure timely submission of reports.
Candidates with experience in tele sales and call centers are preferred, and Mandarin speaking is essential.
Required Skills:
- Verbal Communication
- Telesales
- Administrative Support
- Customer Service
- Screening
- Service Excellence
Why work with us:
- Opportunities for career development
- Competitive salary
- Collaborative work environment
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