Retail Operations Manager
6 days ago
A Retail Operations Manager is required to lead the retail sales and services team at YI HU FISH FARM TRADING. The ideal candidate will have a strong background in retail management, excellent customer service skills, and experience in sales and marketing.
The key responsibilities of this role include:
- Leading the retail sales and services team to achieve sales targets and provide excellent customer service.
- Maintaining high standards of store appearance, cleanliness, and organization.
- Overseeing the daily operations of the retail shop and cafe, including cash handling, inventory management, and stock control.
- Developing and implementing effective visual merchandising strategies to drive sales and improve customer engagement.
- Coordinating with suppliers to ensure timely delivery of products and maintaining good relationships with vendors.
- Conducting regular performance reviews and providing coaching and feedback to team members to improve their skills and productivity.
- Collaborating with other departments, such as marketing and human resources, to develop and implement business strategies and promotions.
The ideal candidate for this role should possess the following qualifications and skills:
- Diploma in retail management or sales and marketing.
- At least 3 years of experience in retail management or sales and marketing.
- Excellent communication, leadership, and interpersonal skills.
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks and projects.
- Familiarity with point-of-sale systems, inventory management software, and other relevant technologies.
- Class 3 license preferred.
We offer a competitive salary package, which includes an estimated annual salary of $60,000 - $80,000 based on experience, plus benefits such as uniform provided and AWS. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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