Membership Support Specialist
2 weeks ago
We are seeking a highly organized and detail-oriented Membership Support Executive to join our team at Best World International Limited.
Responsibilities:
- Respond to online inquiries and coordinate with relevant teams to provide timely and effective support.
- Utilize system databases to execute routine membership-related tasks and generate monthly membership and sales reports.
- Coordinate website and mobile app updates to ensure seamless user experience.
- Conduct site testing, including User Acceptance Testing, to evaluate functionality and user experience.
- Assist in creating, coordinating, and producing content for marketing materials.
- Manage database filtering reports, including profiling customers for marketing campaigns and activities.
- Perform other ad hoc duties assigned by superiors.
Requirements:
- Diploma in Business, Communications, or related fields.
- One year of relevant working experience.
- Proficiency in Microsoft Office and Google Forms.
- Bilingual in both written and spoken languages.
- Meticulous, detail-oriented, and good organizational skills.
- Able to work independently and as a good team player.
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