Membership Support Specialist

2 weeks ago


Singapore Best World International Limited Full time
Job Description

We are seeking a highly organized and detail-oriented Membership Support Executive to join our team at Best World International Limited.

Responsibilities:

  • Respond to online inquiries and coordinate with relevant teams to provide timely and effective support.
  • Utilize system databases to execute routine membership-related tasks and generate monthly membership and sales reports.
  • Coordinate website and mobile app updates to ensure seamless user experience.
  • Conduct site testing, including User Acceptance Testing, to evaluate functionality and user experience.
  • Assist in creating, coordinating, and producing content for marketing materials.
  • Manage database filtering reports, including profiling customers for marketing campaigns and activities.
  • Perform other ad hoc duties assigned by superiors.

Requirements:

  • Diploma in Business, Communications, or related fields.
  • One year of relevant working experience.
  • Proficiency in Microsoft Office and Google Forms.
  • Bilingual in both written and spoken languages.
  • Meticulous, detail-oriented, and good organizational skills.
  • Able to work independently and as a good team player.


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