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Membership Relations Assistant
4 weeks ago
Responsibilities:
- Create a warm and welcoming atmosphere while building strong relationships with members and guests.
- Efficiently manage member inquiries, requests, and bookings with professionalism.
- Ensure seamless operations at the reception counter, upholding a high standard of service.
- Provide accurate and timely information to members, addressing feedback and concerns effectively.
- Maintain a tidy and organized workspace, demonstrating proficiency in administrative tasks.
- Conduct club tours, highlighting our facilities and services.
- Offer administrative support to the membership and finance departments as needed.
Requirements:
- O/A Levels or a Diploma in any discipline.
- Fresh diploma graduates are encouraged to apply.
- Housewives returning to the workforce are welcome.
- Friendly and approachable with excellent communication skills.
- Highly organized and efficient, with strong administrative abilities.
- Capable of working well under pressure while maintaining a calm and professional demeanor.
- Passionate about delivering exceptional customer service.
- Ability to collaborate effectively as part of a team.
Tell employers what skills you have
CRM
Excellent Communication Skills
Interpersonal Skills
Exceptional Customer Service
Hospitality Industry
Approachable
Public Relations
Adaptability
Pressure
Administrative Support
Customer Satisfaction
Team Player
Customer Service
Customer Service Experience
Brand Awareness
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