
Scientific Equipment Specialist
2 weeks ago
Job Overview:
We are seeking a highly skilled and experienced Technical Support Specialist to provide expert technical support and installation services for laboratory/research/analytical equipment.
Key Responsibilities:
- Provide technical assistance and ensure smooth operation of equipment at customer sites.
- Offer professional consultation to customers, troubleshoot problems, and take corrective actions in a timely manner.
- Prepare service reports and deliver high-quality repair and preventive maintenance services for company analytical equipment.
Requirements:
- Bachelor's degree in Electronics, Electrical, or Mechanical Engineering, or an equivalent field.
- Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
- Detail-oriented, self-motivated, and coachable, with high-level troubleshooting attitude and adaptability to multi-tasking environments.
- Ability to work under pressure and possess strong problem-solving skills, with a self-driven and results-focused approach.
- Minimum 2 years of related work experience in service/maintenance within the scientific industry, preferably with knowledge of robotic liquid handling equipment and a valid Class 3 driving license.
Essential Skills:
- Electrical and electronics expertise
- Troubleshooting and commissioning skills
- Preventive maintenance and aftersales support abilities
- Business acumen and interpersonal skills
Advantageous Skills:
- Understanding of robotic liquid handling equipment
- Valid Class 3 driving license
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