
Sales Support Associate
1 day ago
Job Overview
The Sales Support Associate plays a vital role in delivering exceptional customer service, ensuring seamless sales processes and fostering strong relationships with clients.
Key Responsibilities
- Answering phone calls from customers and addressing their concerns promptly
- Following up with customers to ensure satisfaction with products and services
- Providing data and reports to the sales team as needed
- Acknowledging customers through emails or phone calls, updating client information and resolving complaints efficiently
- Supporting sales staff by processing orders and maintaining accurate delivery schedules
Requirements and Qualifications
- Minimum 2 years of sales support experience, showcasing excellent customer service skills and ability to collaborate effectively with sales teams
- Excellent communication and interpersonal skills for interacting with customers, colleagues, and stakeholders
- Detailed-oriented approach, customer-centric mindset, and strong support sales skills
- Ability to work independently with a proactive attitude, taking ownership of tasks and responsibilities
- Efficient time management and prioritization skills
- Proficiency in MS Office Professional, including Word, Excel, PowerPoint, and Outlook
About the Role
This is an exciting opportunity for individuals who excel in customer-facing roles and possess a passion for delivering exceptional experiences. As a Sales Support Associate, you will contribute to driving business growth while building lasting relationships with our clients.
Negotiation, CRM, Market Research, Sales, Product Marketing, Administration, Selling, Marketing, Sales Process, Team Player, Customer Service, Excel, Word, PowerPoint
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