Sales Associate

1 day ago

Singapore Van Cleef & Arpels Full time

Reference Code: 92407**Sales Associate**:

- Singapore, 01, SG- Permanent**WHO ARE WE?**

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.
At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

***

A Sales Associate at Van Cleef & Arpels will be asked to achieve sales goals, while balancing daily business and High Jewelry sales

**KEY RESPONSIBILITIES**
- Sales Associates are responsible for developing a network and a loyal clientele.
- Attend social functions within the community to generate new business; invite current and prospective clients to in-boutique events and reach out through social media and other supports.
- Responsible for CRM initiatives - they are responsible for client data capture and accuracy, communication on novelties and events, gifting campaigns and clienteling reporting.
- Assist in display set up each morning and display breakdown in the evening and help ensure products are stored safely nightly.
- Provide excellent customer service - following up on after sales service and follow the repair process from start to finish.
- Ensuring customer satisfaction. Sales Associate must follow all implemented Maison policies and procedures involving security, consignments, after sales services, and valuation requests.
- Sales Associates are asked to share the Van Cleef & Arpels history, quality standards and collection information with their clients and assist in maintaining the aesthetic quality of the Boutique.

**COMPETENCIES**
- dynamic, flexible, communicative, and attentive person.
- sensitive to Jewelry, to the universe of the House and to artistic craftsmanship.
- comfortable in a retail environment in front of an international clientele.
- looking for a team adventure focused on the needs and satisfaction of our customers.
- You are fluent in English.

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