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Customer Service and Sales Virtual Assistant

1 week ago

Singapore Outsourcing Angel Full time
About Us

Outsourcing Angel is a leading provider of virtual assistant services. Our team of experts provides high-quality support to businesses and entrepreneurs around the world. We are committed to delivering exceptional results and building long-term relationships with our clients.

Job Description

We are seeking a highly organized and motivated Virtual Assistant to join our team. The successful candidate will be responsible for providing customer service support, processing orders, managing databases, creating reports, and conducting research. This is a full-time position that requires a strong work ethic, excellent communication skills, and ability to work independently and as part of a team.

Responsibilities

  • Provide customer service support via email, chat, and phone.
  • Process orders and respond to customer inquiries.
  • Manage databases, document storage, and calendar management.
  • Create and prepare reports using spreadsheets and PowerPoint.
  • Schedule social media content and moderate comments and reviews.
  • Conduct research on industry trends and competitors.

Requirements

  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Familiarity with current technologies and cloud-based platforms.
  • High-speed internet connection and backup plan.
  • Excellent time management and organizational skills.

Benefits

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.