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Service Desk Officer

1 week ago

Singapore Crawfort Pte Ltd Full time

Crawfort Pte Ltd is seeking a highly skilled and motivated Service Desk Officer to join our team. As a Service Desk Officer, you will be responsible for providing technical support and assistance to our clients, ensuring that their queries are resolved efficiently and effectively.

About the Role

This is an exciting opportunity for a technical expert to join our team and contribute to the delivery of exceptional customer service. You will be working closely with our clients to troubleshoot technical issues and provide solutions that meet their requirements.

Your key responsibilities will include:

  • Responding to client inquiries and resolving technical issues in a timely and professional manner
  • Providing technical support and training to clients as needed
  • Collaborating with internal teams to resolve complex technical issues

To be successful in this role, you will need to possess excellent technical skills, as well as strong communication and interpersonal skills.

Requirements Key requirements for this role include:
  • A minimum of one year of experience in a technical support role
  • Strong technical knowledge and expertise in computer systems and software
  • Excellent English language skills, both written and spoken
  • The ability to work in a fast-paced environment and prioritize multiple tasks effectively

We offer a competitive salary package and opportunities for career growth and development.