E-commerce Operations Assistant

2 days ago


Singapore MyCareersFuture Full time
Job Description

About the Role

We are seeking a highly motivated and organized E-commerce Operations Assistant to join our team at MyCareersFuture. As an E-commerce Operations Assistant, you will play a crucial role in supporting the daily functions of our online stores, ensuring smooth operations, and contributing to the growth of our business.

Key Responsibilities

  • Fulfillment: Pack and process orders received on various e-commerce platforms, ensuring timely and accurate delivery to customers.
  • Logistics: Coordinate with e-commerce platforms and logistics partners to ensure seamless shipping and delivery of parcels.
  • Inventory Management: Maintain accurate stock levels, count, label, and shelf incoming shipment batches.
  • Customer Service: Respond promptly to customer inquiries, addressing their issues and ensuring high customer satisfaction.
  • After-sale: Conduct quality checks on returned orders, determining eligibility for return-refund, and attending to walk-in customers.
  • Flexible to assist with other tasks or duties as required.

Work Environment

Our warehouse is a clean, office environment with a pantry and a KTV set. Our staff and part-timers have provided positive feedback about working with us.

Benefits

  • Competitive hourly rate of $10 per hour.
  • Monday to Friday working hours.
  • Bring your own laptop.
  • Conversion to full-time position available after 6 months, based on work performance.

Requirements

  • Minimum 6 months commitment.
  • E-commerce experience preferred.
  • Minimum qualifications: Diploma preferred.
  • Able to communicate in both English and Chinese.
  • Having a business or design background is a bonus.
  • Do not apply if you require us to apply for a pass or permit.


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