Administrative Assistant
2 months ago
Job Summary
We are seeking a highly skilled and organized Administrative Assistant to join our team at Accor. As a key member of our hotel management team, you will provide administrative support to our General Manager and ensure the smooth operation of our department.
Key Responsibilities
- Administrative Support
- Provide administrative support to the General Manager, including diary management, correspondence, and filing.
- Screen telephone calls and respond to inquiries in a professional and courteous manner.
- Travel Arrangements
- Organize travel itineraries for the General Manager and other management staff.
- Arrange travel and accommodation for business associates and visiting guests.
- Expense Management
- Process expense claims for the General Manager and other management staff.
- Documentation and Records
- Ensure that all invoices and administration documents are properly backed up and stored.
- Communication and Liaison
- Communicate effectively with internal and external stakeholders, including Heads of Department and business associates.
- Project Support
- Assist the General Manager with ad-hoc project management tasks as required.
- Reporting and Analysis
- Compile statistical reports and provide analysis to the General Manager as required.
Requirements
- Experience
- Previous experience in a similar role, preferably in a hotel environment.
- Skills
- Demonstrated administration experience, with a focus on human resources.
- Excellent negotiation and communication skills.
- High attention to detail and proficiency in Microsoft applications.
- Education
- Tertiary qualifications in administration or hospitality, preferred.
- Personal Qualities
- Ability to work autonomously and as part of a team.
- Professional image and interpersonal skills.
- Ability to work outside of normal business hours, when required.
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