Senior Reliability Engineer
1 week ago
About the Role
We are seeking a highly experienced and skilled Senior Reliability Engineer to join our team at DBS Bank. As a key member of our Technology and Operations group, you will be responsible for leading the production operations of critical systems, ensuring high availability and reliability of services to internal and external customers.
Key Responsibilities
- Develop and maintain a comprehensive understanding of our production environment, including application architecture, infrastructure, and dependencies.
- Partner with development teams to ensure that software is designed for reliability, and that service-level objectives are met or exceeded.
- Establish and monitor key performance indicators (KPIs) for service availability and reliability, and develop processes to measure and report on these KPIs.
- Lead the incident management process, ensuring timely resolution of production incidents and effective communication with stakeholders.
- Identify and mitigate technical risks that could impact service availability or reliability.
- Continuously evaluate and improve existing systems and processes to enhance performance and reduce downtime.
Requirements
- Bachelor's degree in computer science, engineering, or a related field. Master's degree preferred.
- 15+ years of experience in technology operations, with at least 10 years in a leadership role.
- Deep understanding of service reliability engineering principles, including monitoring, incident management, and risk management.
- Experience managing large, complex production environments, preferably in a financial services organization.
- Experience leading teams of SREs and other technology professionals.
About DBS Bank
DBS Bank is a leading financial services group in Asia, with a proven track record of innovation and customer-centricity. We are committed to delivering exceptional service and value to our customers, and we are seeking a talented and experienced individual to join our team.
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