Senior Cards Portfolio Manager

2 weeks ago

Singapore beBeeProduct Full time $180,000 - $260,000
Senior Cards Product Manager

We are seeking a driven senior cards product manager to manage our affluent cards portfolios. This role is critical in shaping customer propositions, driving product innovation, and delivering profitable portfolio growth.

  • Lead the end-to-end management and development of Affluent cards portfolio, with clear ownership of product strategy, customer journey, and portfolio performance
  • Drive full P&L accountability, with a sharp focus on revenue growth, cost management, risk optimisation, and long-term profitability
  • Identify, design, and launch compelling product propositions and lifestyle benefits that resonate with target segments
  • Enhance the cardmember service experience by actively identifying pain points, championing customer feedback, and driving service improvement initiatives
  • Embrace digital solutions and innovation to streamline onboarding, deepen customer engagement, and improve product delivery and servicing
  • Collaborate across internal teams and external partners to ensure timely and effective program or project delivery and customer issue resolution
  • Navigate complex stakeholder environment with professionalism and influence, including senior-level interactions across functions
About You

You will need:

  • Bachelor's degree in Finance, Business Administration and Management, or a related field.
  • Minimum 8-10 years of experience in credit cards or consumer product management, ideally with exposure to the affluent or premier customer segments
  • Solid understanding of cards P&L management, pricing levers, portfolio analytics and risk to rewards drivers
  • Track record in launching and managing products and propositions that drive usage, acquisition, and customer spend & digital engagement
  • Strong leadership and stakeholder management skills, experienced in driving cross-functional initiatives
  • Passionate about customer experience with a demonstrated ability to drive service improvements and customer satisfaction metrics
  • Digitally savvy with a strong appreciation for technology, innovation and digital product enablement and hands-on approach towards design, testing and implementation
  • Resilient, detail-oriented, and comfortable working in fast-paced, high-pressure environments
About Us

We invite you to join us on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. We offer competitive base salary, suite of holistic, flexible benefits, community initiatives, industry-leading learning and professional development opportunities, equal opportunity, fair employment, selection based on ability and fit with our culture and values. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

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