Order Fulfillment Expert

1 day ago


Singapore beBeeFulfillment Full time $3,500 - $5,500

We are seeking a highly organized and detail-oriented professional to join our team as an Order Fulfillment Specialist. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in providing exceptional customer service.

Key Responsibilities:
  • Receive and review customer orders for accuracy, completeness, and compliance with company policies.
  • Enter orders into the system ensuring all necessary details are captured.
  • Communicate with the sales team/customer regarding order discrepancies, delivery timelines, and any other special requests.
  • Monitor order status and escalate any issues as needed.
  • Ensure timely procurement of required parts, components, or services for project completion.
Order Fulfillment Coordination:
  • Handle all import and export shipping documents.
  • Track shipment status and work with other departments.
  • Coordinate with freight forwarders and agents for shipments and daily transport.
  • Prepare shipping documents as needed.
  • Track the status of orders from placement to delivery and ensure timely fulfillment.
  • Ensure that all internal teams are aware of order statuses, changes, or issues that may affect fulfillment timelines.
  • Handle and resolve post-order fulfillment issues, such as returns, replacements, or warranty claims, in a timely manner.

We are looking for a proactive individual who can work effectively in a team environment and provide excellent communication skills to handle customer inquiries and concerns.

About This Role:
  • This role requires strong organizational and time management skills to manage multiple orders and deadlines.
  • The ideal candidate will have excellent problem-solving skills and be able to think critically to resolve complex issues.
  • Proficiency in Microsoft Office and ability to learn new software applications quickly.
  • Strong analytical skills to identify trends and areas for improvement.


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