Strategic CRM Leader

6 days ago

Singapore beBeeCustomerRelationship Full time $90,000 - $120,000

Job Title: Customer Relationship Manager

Role Summary

We are seeking a highly skilled and experienced Customer Relationship Manager to join our team. The successful candidate will be responsible for developing and executing CRM strategies that drive consumer engagement, retention, and loyalty across multiple channels.

Key Responsibilities
  • Develop and implement CRM strategies aligned with business priorities and brand objectives;
  • Oversee the design and execution of automated lifecycle programs, promotional campaigns, and loyalty activations across key CRM channels;
  • Drive continuous improvement of CRM campaigns through test-and-learn frameworks, A/B testing, and performance optimization;
  • Partner with regional brand, performance marketing, and DTC teams to deliver integrated consumer experiences across channels;
Required Skills and Qualifications

To be successful in this role, you will need:

  • Minimum 5-8 years of experience in CRM, marketing, and loyalty program management;
  • Bachelor's degree in Marketing, Business Administration, or a related field;
  • Proficient in Microsoft Office and Salesforce with the aptitude to learn new systems;
  • Strong communication and project management skills to work with multiple stakeholders;
Benefits

As a valued member of our team, you can expect:

  • A competitive salary and benefits package;
  • Opportunities for professional growth and development;
  • A dynamic and supportive work environment;
Other Information

At [Company Name], we are committed to providing an inclusive and equitable workplace where all employees have the opportunity to thrive. We are an equal opportunities employer and welcome applications from diverse candidates.

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