Debt Collector and Customer Service Representative

3 days ago


Singapore beBeeNegotiator Part time $3,000 - $5,000

Job Title:

Debt Collector and Customer Service Representative

    We are seeking a highly skilled Debt Collector and Customer Service Representative to join our team. As a key member of our operations, you will be responsible for handling inbound and outbound collection calls in a call centre environment.

    Your primary objective will be to communicate and explain the breakdown of amount payable to customers in detail, ensuring they understand their obligations and make timely payments.

    You will also be responsible for following up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from various portfolios.

    In addition to your collection efforts, you will arrange and negotiate payment with customers, performing administrative duties, enquiries, and accounts monitoring as needed.

    To succeed in this role, you must possess excellent communication and interpersonal skills, being able to work effectively with customers, colleagues, and management. You should also be service-oriented and results-driven, with a strong ability to work independently and as part of a team.

Key Skills and Qualifications:

  • At least a Diploma qualification
  • 1 year of working experience in a call centre (inbound and outbound calls), telemarketing, customer service or debt collection
  • Proficient English language skills
  • Excellent communication and interpersonal skills
  • Service-oriented and results driven
  • Team player and independent worker

About Us:

We provide professional credit services to our clients, dedicated to delivering exceptional results and building long-term relationships. Join us and take the first step towards a rewarding career in debt collection and customer service


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