Debt Collector Executive

12 hours ago


Singapore TIGER DEBT RECOVERY SINGAPORE Full time

Keep track of assigned accounts to identify outstanding debtsPlan course of action to recover outstanding payments

Locate and contact debtors to inquire of their payment statusLNegotiate payoff deadlines or payment plans

Handle questions or complaintsInvestigate and resolve discrepancies

Create trust relationships with debtors when possible to avoid future issuesUpdate account status and database regularly

Alert superiors of debtors unwilling or unable to pay when necessaryComply with requirements when legal action is unavoidable

Contact customers to update payment status, collect payments, and escalates accounts when customer payment history falls below acceptable levels

Contact customers to arrange payment arrangements, including payment extensions and payment plans

Conduct quality assurance and quality control audits to ensure adherence to service standards and brand guidelinesTrack and update account status reports

Notify supervisors of debtors who are unwilling or unable to pay as needed.Observing the rules when taking legal action is unavoidable.

When you can, establish a relationship of trust with your debtors to prevent future problems.Regularly update account status and database.

Investigate and correct errors. Develop ways to hasten collection by negotiating payment schedules.


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